PROGRAM ANALYST

Other

Position Description

You will serve as a PROGRAM ANALYST in the FINANCIAL SYSTEM DEPARTMENT, GENERAL FUND BUSINESS OFFICE DIVISION, ACCOUNT MANAGER BRANCH of NAVAIRWARCENAC DIV.

Position Duties/Responsibilities

  • You will serve as a trusted liaison to assigned General Fund Business Office (GFBO) commands, building relationships, identifying priorities, and representing customer interests across GFBO, Navy ERP stakeholders, and the Program Office.
  • You will lead recurring customer engagements, brief GFBO teams on command concerns, and track issues, risks, and action items through resolution.
  • You will advocate and negotiate for customer requirements, priorities, and resources across competing commands, system stakeholders, and enterprise governance forums.
  • You will coordinate customer participation in Navy ERP testing, enhancements, releases, and ERP+ migration activities to ensure business needs are understood and validated.
  • You will monitor aged or critical support issues, escalate barriers, and coordinate with functional teams and Tier 3 support to drive timely resolution.
  • You will review customer feedback, ticket trends, and operational data to identify training, documentation, communication, and process-improvement needs.
  • You will provide command perspectives during requirements and design reviews and help align proposed Navy ERP solutions with end-to-end business processes.

Minimum Salary

143677

Maximum Salary

197200